Refund and Returns Policy
Bethmafra Limited
1. Digital Product Policy
All products sold by Bethmafra Limited are digital ebooks delivered electronically.
Due to the nature of digital content, all sales are final, and we do not offer refunds or returns once an ebook has been downloaded or accessed.
2. Exceptions
Refunds may be considered only under the following circumstances:
- Duplicate purchase of the same ebook
- Technical issues that prevent access to the ebook and cannot be resolved by our support team
- Incorrect charge due to billing error
Requests must be submitted within 7 days of purchase.
3. How to Request Support
To report an issue, contact us with:
- Your order number
- Date of purchase
- Description of the issue
Email: [email protected]
4. Unauthorized Transactions
If you believe a purchase was made without your authorization, contact us immediately so we can investigate.